Oracle Workflow Mailer dies with "unable to connect to mail store"
Our Oracle workflow mailer uses IMAP to connect to exchange. It was working fine on our exchange 2010 server but we have since migrated to 2013. I have matched the IMAP settings from the 2010 server and am able to telnet to 143. The Oracle WF
Mailer runs for awhile then dies with the error "unable to connect to mail store". On the exchange server in the IMAP logs I occasionally see: login,cxprdwf *****,"R=""A1 NO LOGIN failed."";Msg=Proxy:***EMAILSERVERNAME**:9933:SSL;ErrMsg=ProxyTimeout:PreAuthTimeout".
The Oracle wf mailer runs on Oracle Applications R12. Exchange is 2013 Build 995.29 (I think that's CU6?)
Thanks!
November 3rd, 2014 1:03pm
Hello,
Whats the authentication method do you use?
Does the IMAP work for users by using Outlook?
Thanks,
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November 4th, 2014 8:56am
We are using plaintext authentication and yes imap is working for other imap clients. The Oracle WF mailer works but at least once a day it dies with that error whereas it worked 100% of the time on the 2010 server.
November 4th, 2014 12:49pm
We to are having the same issue. Other IMAP software is working fine with Exchange 2013 but not Oracle WF Mailer. Difference for us is that we are using SSL to connect to IMAP. WF Mailer crashes either every day or every 2nd day. Did you resolve your issue
with it?
Cheers,
Caleb
November 26th, 2014 8:35pm
I'm having the same issue with 2013....did not have the problem with 2010. Basic Authentication.
December 8th, 2014 8:58pm
I am still having this issue, no resolution yet
December 8th, 2014 9:07pm
Any luck?
December 17th, 2014 4:38pm
Hi all,
allready i have opended an Support Call for this Issue by Microsoft.
When MS has an soloution i will inform here.
Regards
December 22nd, 2014 1:55pm
Was Microsoft able to help? Oracle support has not gotten very far.
January 9th, 2015 4:10pm
We are seeing the same thing, no resolution yet. Anyone else?
January 15th, 2015 1:13pm
No resolution yet. We are either not having the problem anymore or our Oracle team is quick at bouncing the wfmailer.
January 15th, 2015 1:34pm
Anybody else come up with a resolution?
February 4th, 2015 4:19pm
Anybody else come up with a resolution?
June 12th, 2015 1:45pm
Weve got the same issue with pop3 Access on our Exchange 2013 CU6 Servers.
Same issue is also reported here:
https://www.reddit.com/r/exchangeserver/comments/3ckppo/exchange_2013_random_pop3_logon_failures/
Got anybody further informations about that?
July 24th, 2015 4:08am